After being to their repair depot 2 times, my new HP laptop’s problem of overheating and randomly shutting itself off is still occurring. The third time is the charm and now they’re building me a new one. I got a free upgrade out of the deal, but I still would just rather have had this one working. It’ll be 2-3 weeks for them to build me a new one.
Kudos to HP for building the new one. They could have easily said: “Sorry must be software or your applications or whatever” and not done anything; much like some poor apple folks got when their MacBooks exhibited similar problems. So, as long as it ends well, I’ll be happy.