Integrating AI into agents has started

Integrating AI into agents has started

Google and Samsung announced a Gemini development coming to their newest devices: task automation. Starting with food delivery and rideshare apps, Gemini would be able to use certain apps on your behalf in a virtual window to take care of things like ordering dinner or getting a car to the airport.

This isn’t the first application to get integrated into AI. TurboTax, Credit Karma, QuickBooks, Mailchimp, and Intuit Enterprise has been integrated into Claude. It appears that SaaS may be dead, or if not dead, at least getting a complete rethinking.

How good is it? There’s still a ways to go, but smaller, more and more capable models are coming along every day that can handle almost any basic task. It won’t be long before dedicated solution software engineering is likely a thing of the past and agents trained for certain tasks will be doing most of the mundane work of Uber ordering and finding the cheapest/best flights.

Gemini asked for clarification to determine which airport (a good question to ask!), then it went through a couple of steps on its own: adding the destination and opting to skip the step where you specify your airline, which doesn’t really matter at my local airport since it’s all in one terminal. 

A vague and slightly more complicated request to order a coffee and a croissant required a little more input from me — and a lot of time on Gemini’s part scrolling through Starbucks’ hot drink options — but sure enough, it found the flat white on the menu. It also confronted a crucial decision: order the chocolate croissant warmed, or straight out of the pastry case? Without my input, it specified (correctly) that the pastry should be warmed. 

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.